If you shop frequently on Flipkart and have chosen the Flipkart Pay Later payment option, then you might be looking for How to close Flipkart Pay Later. This is a popular option for those who want to make monthly payments for their purchases and avoid making transactions every time they buy something from Flipkart.
However, this option is currently available only to eligible customers. So if you are not using this option, you can first check your eligibility by visiting your Flipkart profile
Flipkart offers the option to pay later through IDFC First Bank Limited. You can also check it on your CIBIL profile by going to Active Accounts. In this important blog, we will explain how to deactivate an account on Flipkart Pay later account.
How to Close Flipkart Pay Later Permanently
There are many reasons why people close their Pay Later account, including CIBIL score, switching to a different payment method and yes, inability to make monthly payments due to excessive purchases. Many people have trouble finding the Flipkart Pay Later Deactivate option. You can follow the following steps to permanently close your Flipkart Pay Later:
1. Access Your Flipkart Account
First of all, you need to log in to your Flipkart account. Do you remember the email/phone number and password combo you used to create it? Log in to your account using that.
2. Go to the Flipkart Help Center
Now that you’re in, let’s head over to the Flipkart Help Center. Find a small sign that’s about you – typically, it hangs in the top right corner.
3. Locate the ‘Chat’ or ‘Callback Option’
Perhaps the most important step is how to disable Pay Later in Flipkart. On the Help Center page, find the “I want help with other issues” option. Tap on it and then go to “Others” which will appear at the bottom of your list. In the drop-down, tap on “Others” again. Now you will see callback option.
4. Request a Call Back
Upon callback request you will receive a call from a Flipkart customer representative within 5 to 10 minutes. Politely ask the support team to help you disable your Flipkart Pay Later IDFC Bank account. Make sure you ask them to close your account permanently instead of deactivating or pausing it temporarily.
5. Account Closure and Timeline
After you chat or call, your Flipkart Pay Later account will be in the process of being closed next month. Please be patient! Soon, this closing will be noted as “Closed” in your CIBIL report, usually in the next 2-3 months.
Send Email for Closure Request
Alternatively, if you still don’t understand how to close Flipkart Pay later, you can contact Flipkart using your registered email at “Cs@flipkart.com” requesting account closure. Can send an email. Make sure you clearly mention your account closure request in the email subject, for example: “Flipkart Pay Later Closure Request”.
The following is an example of an email format you can follow:
After you send them an email, one of their representatives will either respond to you via email or call your registered phone number. Remember, sending an email is an optional method and therefore does not always guarantee that you will receive a reply or that your account will be locked. If you want to know how to disable Flipkart Pay later, choose the first method to contact the help center.
Try Contacting RBI Ombudsman
The Ombudsman of the Reserve Bank of India exists to resolve complaints and concerns related to financial services, and this includes your Flipkart Pay Later account. You can assign them your issue and explain the situation and the steps you have already taken.
Just remember to arm yourself with all the relevant information before making your complaint redressal request to the Ombudsman.
Things to remember before closing your Flipkart Pay Later account
- Pay all outstanding amounts before closing your Flipkart Pay Later account to ensure a smooth closure process.
- After requesting account closure, you will receive a No Objection Certificate (NOC) from your Flipkart Pay Later loan provider (IDFC First Bank) within 2-3 weeks. If you do not receive it, do not hesitate to inquire about it through Flipkart Help Center.
- Note that closing your Flipkart Pay Later account is not irreversible. Once closed, you will not have the option to apply for Flipkart Pay Later again.
Closing your Flipkart Pay Later account may seem like a small step, but it is a decision that comes with important considerations. We hope this guide on “How to Close Flipkart Pay Later” helps you to close your account successfully.
